How do I raise a ticket?

Last Updated 6 years ago
Trustmarque support is available via three channels:

  • Email - sending an email to a specific email address will automatically raise a ticket.
  • Phone - call us and explain your issue, and we'll log the ticket for you.
  • Web - self-serve by raising a ticket online using the web portal.

Please consult your support contract for details of the email address(es) and phone number(s) relating to your service. If you are unsure, you can raise a "General" support request via the web channel.
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